OTTER BRANDS: Operations & Safety
We are a Top Notch operator.
Follow hundreds of pages of state regulations
Licensed security on-site whenever store is open
Everyone’s ID checked—must be 21+ to enter (18+ for patients)
Every product is from state-licensed distributors, independently tested to guarantee safety, and in child-resistant, tamper-evident packaging
Access to back-of-house strictly controlled: access logs, cameras, staff escorts
Commercial-grade locks + top-quality alarm system with panic buttons
Cameras throughout interior, at each exit, and covering 50’ around exterior
Record footage 24/7, keep it for 90 days. Can provide it to police, even in real-time
Inventory digitally tracked from intake to sale, and reconciled routinely
Customers cannot buy more than the daily maximum
Inventory and cash kept in safe in a secure room
Take debit cards, cash collected by armored carrier
Work collaboratively with police and city on security practices